Terms of service

TERMS OF SERVICE
Last updated: 2026

Please read these Terms of Service carefully before using the Hammock website or placing an order. By accessing our store or making a purchase, you agree to be bound by these terms.

1. GENERAL
These Terms of Service apply to all users of the site, including browsers, customers, and anyone who submits content. We reserve the right to update or change these terms at any time without notice. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes your acceptance of those changes.

2. PRODUCTS
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our sole discretion. Product descriptions, images, and pricing are subject to change at any time without notice. We have made every effort to display the colours and images of our products as accurately as possible, however we cannot guarantee that your screen will display colours accurately.

3. PRICING AND PAYMENT
All prices are displayed in the currency shown at checkout. We reserve the right to change prices at any time. Payment must be received in full before an order is processed and shipped. We accept the payment methods displayed at checkout. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. ORDERS
Hammock reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If your order is cancelled after payment has been taken, you will receive a full refund to your original payment method.

5. SHIPPING AND DELIVERY
Shipping times and costs are outlined in our Shipping Policy. By placing an order you agree to the terms set out in the Shipping Policy. Hammock is not liable for delays caused by factors outside our control including but not limited to customs processing, carrier delays, or weather events.

6. RETURNS AND REFUNDS
Our return and refund process is governed by our Refund Policy, which forms part of these Terms of Service. By placing an order you agree to the terms set out in the Refund Policy.

7. PROHIBITED USES
You may not use our site or products for any unlawful purpose. You may not use our content, images, or branding without prior written permission. Any misuse of the site, including attempting to interfere with its operation, is strictly prohibited.

8. INTELLECTUAL PROPERTY
All content on this site including text, images, graphics, and logos is the property of Hammock and may not be reproduced, distributed, or used without express written permission.

9. LIMITATION OF LIABILITY
Hammock shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability to you for any claim arising from your use of our site or products shall not exceed the amount you paid for the relevant order.

10. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our store will be subject to the exclusive jurisdiction of the relevant courts.

11. CONTACT
If you have any questions about these Terms of Service, contact us through the Contact Us page on our store.